Our Guarantee

Our goal is your total satisfaction.

For sales help, service, or for more information, please call us at our toll free number 1.800.222.6173, Monday thru Wednesday, 10:00am - 3:00pm EST and Friday, 10:00am - 3:00pm EST or email us at service@christmastreehill.com.

Domestic Continental US Orders
If you are not satisfied with your Christmas Tree Hill order, please return the merchandise within 30 days to Christmas Tree Hill, Customer Service Returns, 2801 South George Street, York, PA 17403. Enclose a copy of the Customer Invoice and the reason for the return or exchange. If requesting a refund, credit will be issued to your credit card upon receipt of the returned merchandise. Please direct all return inquiries to service@christmastreehill.com.

International and Alaska/Hawaii Orders
Unfortunately, we can not accept returns or exchanges for any order shipped outside of the Continental 48 US States.