Shipping Info



Thank you for visiting ChristmasTreeHill.com. This page contains useful information intended to make your shopping experience with Christmas Tree Hill enjoyable, convenient, and hassle free. Our goal is your total satisfaction.

Order Shipment Processing

We will confirm receipt and shipment of your order via email. Allow at least 4 to 10 business days (Monday-Friday) for delivery via UPS/USPS ground. If there are any delays or out of stock situations, we will notify you by email prior to shipping your order. Please provide your email address on the order form. To track orders shipped, visit our Track an Order page for UPS and USPS Tracking links.

UPS Ground Map

If you select the Special Shipping Instructions option for shipping your order, please note the special shipping instructions you prefer in the comment section of your order form. We will email you with any additional shipping charges for your approval prior to shipping your order. Please also note that if you select the Special Shipping Instruction option but do not state any special shipping instructions in the comment section of your order form, your order will be shipped using the most economical method and shipping charges will be added to your order according to the Ground shipping chart below.



Payment Methonds

Pay by Card: We accept Visa, Mastercard, Discover and American Express.
Pay by Check: We also accept checks via mail. Please email us at service@christmastreehill.com for more details.



Security

The Shopping Cart utilizes industry-standard TLS encryption to encrypt credit card information for all online orders placed by our customers.



Gift Wrapping

We will gift wrap any order for an additional $4.95 per order. Please note that all items ordered will be wrapped as one gift.



Shipping Rates

All orders will be shipped by UPS or USPS Ground. The following shipping charges apply to orders shipped via UPS within the continental U.S.A.



Merchandise Total
Shipping Charge
$0.00 - $19.99
$10.95
$20.00 - $39.99
$9.95
$40.00 - $47.99
$9.95
$48.00 - $99.99
$9.95 $8.95 Special
$100.00 - $149.99
$12.95 $8.95 Special
$150.00 - $400.00
$14.95 $8.95 Special
Over $400.00**
Actual UPS/USPS Shipping Charge will apply**


**Additional charges may apply based on weight, size, and destination of order. If additional shipping charges are required, we will email you the shipping charges for your approval prior to processing your order.



Additional Shipping Specials

Click here to check out the current specials! Coupon Codes will not be applied to order unless entered in coupon code field by customer during checkout process. Please email us at service@christmastreehill.com if your order total exceeds $400.00 and fits the requirements listed above for this offer. This offer is subject to change.



International Orders

Go to the International Orders page >



APO/FPO Orders

Go to the APO/FPO Orders page >



Hawaii & Alaska Orders

Go to the Hawaii & Alaska Orders page >



Return an Item

Go to the Return an Item page >