Return an Item

Domestic Continental US Orders
If you are not satisfied with your Christmas Tree Hill order, please return the merchandise within 30 days to Christmas Tree Hill, Customer Service Returns, 2801 South George Street, York, PA 17403. Enclose a copy of the Customer Invoice and the reason for the return or exchange. If requesting a refund, credit will be issued to your credit card upon receipt of the returned merchandise. Please direct all return inquiries to service@christmastreehill.com.

International and Alaska/Hawaii Orders
Please direct all International or Alaska/Hawaii return inquiries to service@christmastreehill.com. Applicable tariffs and duties apply to all orders shipped outside the Continental 48 United States. Additional Shipping Charges may apply to oversized shipments, orders that weigh over 20 lbs, orders that require multiple boxes, or Orders that otherwise require special handling. You are responsible for any tariffs and duties. International shipping charges and applicable tariffs/duties are not refundable.